The three-dozen people who work for Young’s of Ridgefield include many long-serving employees, with 14 who have worked at the business for more than a decade.
“We don’t have high turnover. It’s like a family,” said co-owner Chris Couri, who has worked at Young’s since 2000. His parents bought the business in 1978.
Management’s trust in employees has been crucial to keeping staff, according to co-owner Dan Rella, who joined the business in 1981 and became an owner a couple of years later.
“They’re always good with customers,” Rella said. “If the customer comes out and says, ‘Can you do this?’ they just do it and make them happy. Customers are going to remember that.”
The satisfaction of Young’s staff was reflected in employee survey responses that landed the firm in the No. 1 ranking among small employers (fewer than 150 employees in the region) in Hearst Connecticut Media’s Top Workplaces awards for 2023. This year marks the first Top Workplaces recognition for Young’s, which is celebrating its 75th anniversary.
Thirty-four other companies were recognized in the small employers category of Top Workplaces. At No. 2 was Norwalk-based software company Criterion. It has made three previous appearances in Top Workplaces, including first-place rankings in 2020 and 2021.